Original topic:

5G not working

(Topic created on: 05-06-2023 11:53 AM)
1375 Views
vrsingh507
Active Level 2
Options
Galaxy M
My friends are using 5G near me but I am not able to use 5G as the network still says LTE+.
I am registered to Jio True 5G.
Kindly guide me as I'm living in Udaipur and still not able to enjoy 5G. Earlier my phone had 5G and I've used that in Ajmer. But since I got my phone recharged, the 5G is not working.
13 Comments
MonK11
Active Level 10
Galaxy M
Good
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UserAdik
Expert Level 5
Galaxy M
Just update again I have no issues except heating issue while using it
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Ketan009
Beginner Level 2
Galaxy M
My friends are using 5G near me but I am not able to use 5G as the network still says LTE+.

I am registered to Jio True 5G.

Kindly guide me as I'm living in Chandigarh and still not able to enjoy 5G. Earlier my phone had 5G and I've used that in 22c. But since I got my phone recharged, the 5G is not working.

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