4n eke software awlak kiyala watenawani

[sampath3]

Ai me

[TharushaIndumina]

I think you don't have official software. What is your phone model?

[TharushaIndumina]

Ask samsung from this steps.

[sampath3]

Samsung m10

[Hiruka_NU]

Stock rom එක ආයෙ ගහල බලන්න

[Dr_Sadesh_Abey]

Oya mokak hari modification ekak karada?

[noahm]

Is your device rooted? Or did you install a custom ROM?
If you have done nothing.. your device might not be genuine with genuine software.
You should be seeing the "error" when you tap the orange colored icon.
What is it?

[sampath3]

If you arbitrarily change the product software provided by Samsung Electronics or download software obtained through an unofficial route to the product, the product may malfunction or errors may occur, and warranty services may not apply.
 

In this case, the smartphone/tablet may not operate normally or its security may become vulnerable. In particular, some Samsung services (Samsung Pay, Samsung Pass, etc.) may become unavailable.

[noahm]

If this is the error message, and you have not installed any custom ROMs by yourself as well, unfortunately your phone doesn't seem to be genuine my friend.
However, try flashing your device with original firmware. The error might go away.

[choo123]

Hi. If anyone note10 + users get August security patch update. Because still I never get August update.