Original topic:

4g connectivity problem

(Topic created on: 01-18-2020 08:57 AM)
62 Views
himanshiagg
Beginner Level 2
Options
Galaxy M
I am unable to receive 4g signals in M10 after updating October security patch update.
3 Comments
vivasatheking
Active Level 5
Galaxy M
hello , do one thing go to settings and search network reset and then reset network settings and then restart mobile you will get .
0 Likes
Kevinmodi2911
Active Level 5
Galaxy M
you should ask to feedback section
0 Likes
Samsung_Support4
Moderator
Moderator
Options
Galaxy M

Hi there,

 

Kindly follow the mentioned steps to resolve the issue in your device.

1) Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> Network mode> Select LTE/3G/2G auto connect).

2) Search for the Network Manually via following path (Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search).

3) Perform the reset network setting (Go to the settings>>general management>>reset>>reset network settings).

4) If still issue persists then we would suggest you to contact your service provider.

For further assistance, kindly visit the nearby Samsung service center for the physical inspection of the device. The address details of Samsung Service Centers are available at our website. Please click on the link mentioned below to get more information:

http://www.samsung.com/in/support/servicelocation/

 

Regards,

Team Samsung Members

0 Likes