Original topic:

why j7 pro not get any update

(Topic created on: 02-24-2018 09:18 PM)
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MRJ199
Active Level 5
Options
Galaxy J
j7 max get update but still j7 pro not get update
both are come in same time even j7 pro is more costly than j7 max still ? why need perfect date for update i dont want your stupid answer fota and beta just give me perfect date
6 Comments
SF66666
Beginner Level 2
Galaxy J
yah bro same my problem
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SF66666
Beginner Level 2
Galaxy J
with J7 PRO
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Roadie
Beginner Level 2
Galaxy J
k
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venkatg
Beginner Level 4
Galaxy J
s
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roshini96
Active Level 8
Galaxy J
open this 👉👩‍💻http://tiny.cc/Samsung-member
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admin_
Expert Level 5
Galaxy J
Thanks for reaching out to the Samsung community! We do apologize for the inconvenience caused to you due to delay in the release of security patch for your device. We would be unable to speculate on updates released, as updates are created by Google and released to manufacturers to ensure compatibility. To check for updates on your device, you can go to settings and tap software update. Also, you can check for the software update notification by using Smart Switch PC suite as well. You need to download the PC Suite from below link:
http://www.samsung.com/in/support/smartswitch/

Note: Don’t disconnect your mobile phone from PC at the time of software installation.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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