Mubark
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02-13-2018 07:38 PM (Last edited 03-15-2019 03:08 PM ) in
Galaxy J
may j7 pro what is this ?
4 Comments
roshini96
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02-13-2018 07:38 PM in
Galaxy J
open this👉 http://bit.do/samsung-app-link-download
sammobile001
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02-13-2018 07:39 PM in
Galaxy J
proximity sensor problems
S1999
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02-13-2018 07:49 PM (Last edited 03-14-2019 12:18 AM ) in
Galaxy J
(keep screen turned off) option is enabled in display settings
admin_
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02-15-2018 05:41 PM in
Galaxy J
Thanks for reaching out to the Samsung support communities! We would like to inform you that the pop you are getting on the device screen is due to the feature "Keep screen turned off" is enabled and proximity sensor is blocked. The feature Keep screen turned off prevent screen from accidental touch when device is kept in dark place as a pocket or bag. Kindly check if you are using unauthorized screen protector covering the proximity sensor else disable the "Keep screen turned off" from settings>>Display>>Keep screen turned off>>Disable.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/