Original topic:

what is this ???

(Topic created on: 02-15-2018 05:41 PM)
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Mubark
Active Level 6
Options
Galaxy J
may j7 pro what is this ?8fa87142-c6d7-4d47-ab28-d80121b177d7.jpg
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4 Comments
roshini96
Active Level 8
Galaxy J
open this👉 http://bit.do/samsung-app-link-download
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sammobile001
Active Level 10
Galaxy J
proximity sensor problems
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S1999
Expert Level 4
Galaxy J
(keep screen turned off) option is enabled in display settings 8357cccb-c970-4fb8-a64f-5a6432d00a89.jpg
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admin_
Expert Level 5
Galaxy J
Thanks for reaching out to the Samsung support communities! We would like to inform you that the pop you are getting on the device screen is due to the feature "Keep screen turned off" is enabled and proximity sensor is blocked. The feature Keep screen turned off prevent screen from accidental touch when device is kept in dark place as a pocket or bag. Kindly check if you are using unauthorized screen protector covering the proximity sensor else disable the "Keep screen turned off" from settings>>Display>>Keep screen turned off>>Disable.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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