ĐƏVIŁ
Beginner Level 2
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Galaxy J
video call isn't working
5 Comments
ronak17
Active Level 5
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Galaxy J
same problem with my new j7 nxt
0 Likes
admin_
Expert Level 5
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Galaxy J
Thanks for being with Samsung and sharing your concern. We would like to inform you that please follow the steps below to make video call :-

1. The video calling option is appear next to the voice call logo.

2. After tapping on the video call you will be able to make a video call.

3. To connect via video call the other person should have 3G/4G connectivity and the front camera in his device.
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AbhinNav
Beginner Level 2
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Galaxy J
but after tapping on the icon... automatically the call gets cut.. but both the parties have 4g connectivity
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RS0203
Active Level 2
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Galaxy J
I am unable to make video calls.
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dasbiswas
Active Level 2
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Galaxy J
unable to video call ... 2 month i cant video call..
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