still we are waiting for the oreo update in our samsung galaxy j7 prime..... I want correct answer from your side.. When will samsung galaxy j7 prime got oreo update.......😐😐 And also there is hanging problem this phone is facing.....
"Thanks for being with Samsung and sharing your concern. I do apologize for the inconvenience to you due to delay in release of Oreo OS for your device. Samsung constantly works towards bringing-out the best updates and incorporating the latest technology along with great features. However, the update depends upon the device compatibility also. Once the update is released we will notify you via various means of communication.
We would like to inform you some steps to overcome the issue :- - Utilization of maximum storage from internal memory, may hang your device. For that we recommend you to delete some of the downloaded data from your phone for better performance as internal space should be 20% free OR’ transfer data to SD Card via My Files. (Phone Application>>My Files>>Select Multimedia Data>>Press More>>Click Move>>Select Location of SD Card>>Click Move Here). - Menu> settings>device maintenance>memory>clean now. - Check all the applications are closed by using the Task Manager option. - Scan SD card and then check. - Go to setting>General>Application Manager>All>Tap on 3 dots (right top) ‘Reset app preference’.
Be sure to hit ♡ when you find an answer that works for you."
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
still we are waiting for the oreo update in our samsung galaxy j7 prime..... I want correct answer from your side.. When will samsung galaxy j7 prime got oreo update.
