lakhanashutosh
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02-05-2018 12:53 PM in
Galaxy J
sir my camera is not respomding it takes 5 to 10 photos than stop automatcially.
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admin_
Expert Level 5
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02-06-2018 07:06 PM in
Galaxy J
Thank you for sharing your concern. Let me recommend some steps to further isolate and determine the issue faced by you in your device. Please be aware that device speeds may vary based on multiple outside factors.
* Reset the Camera (From the Camera Setting)
* Kindly check the device camera in safe mode.
* Software update via FOTA, Kies or SMART Tool.
* Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
* Reset the Camera (From the Camera Setting)
* Kindly check the device camera in safe mode.
* Software update via FOTA, Kies or SMART Tool.
* Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/