Original topic:

software update

(Topic created on: 12-27-2019 03:27 PM)
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Prajay
Active Level 1
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Galaxy J
After pie update in Samsung j8 any charging problem occurs or any othe problem like lag mobile and any other issue occurs
4 Comments
Rohitvpathak
Active Level 7
Galaxy J
Not heard from any1 yet
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Prajay
Active Level 1
Galaxy J
you have j8
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Rohitvpathak
Active Level 7
Galaxy J
Mine is Note 10plus....
Galaxy J

Hi there,

 

Please perform the below mentioned steps to resolve the lagging issue:
> Stop the background running app (Tap on the left soft key and close all the running apps).
> Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device maintenance > storage).

>Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

> To resolve the charging issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1116006

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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