GalaxyJ8InfinityUSER
Active Level 4
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Galaxy J
Please Samsung Give Galaxy J8 a software update please try to understand....i faced some problems in my phone like battery fast draining , ram management etc.. please Samsung give j8 users a software update because 3 months ago but still not receiving any software updates from you..why..?
5 Comments
Saad1001
Active Level 3
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Galaxy J
I don't think any j series phone will get any updates except maybe security patches. Also j series phone run on TouchWiz which Samsung seems to have forgotten.
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Galaxy J
J8 runs on One Ui 2.0
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Saad1001
Active Level 3
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Galaxy J
Lol certainly didn't know that 😅. Thanks
Ehsank
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Galaxy J
now j8 only will receive security patch update so wait may be with that update it will get resolve
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Samsung_Support1
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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