fhus
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01-24-2018 06:15 AM in
Galaxy J
after the update there are lots of issues in my phone slow and scrolling problem....I don't buy Samsung phone to face these kind of problems....do something ok
3 Comments
Nawas
Active Level 1
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01-24-2018 12:39 PM in
Galaxy J
same problem face my phone also
admin_
Expert Level 5
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01-24-2018 01:24 PM in
Galaxy J
Thanks for sharing your concern. We would request you to provide log files of your device so that We can analyse the issue. Kindly forward us device log file with screenshot or video (If possible). So that we can find the exact issue and provide you better resolution. You can attach the same by navigating to(Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Be sure to hit ♡ when you find an answer that works for you.
Be sure to hit ♡ when you find an answer that works for you.
fhus
Beginner Level 2
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01-24-2018 07:42 PM in
Galaxy J
where will I find log files in my phone