Original topic:

so many issues j7pro

(Topic created on: 01-24-2018 06:15 AM)
181 Views
fhus
Beginner Level 2
Options
Galaxy J
after the update there are lots of issues in my phone slow and scrolling problem....I don't buy Samsung phone to face these kind of problems....do something ok
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3 Comments
Nawas
Active Level 1
Galaxy J
same problem face my phone also
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admin_
Expert Level 5
Galaxy J
Thanks for sharing your concern. We would request you to provide log files of your device so that We can analyse the issue. Kindly forward us device log file with screenshot or video (If possible). So that we can find the exact issue and provide you better resolution. You can attach the same by navigating to(Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

Be sure to hit ♡ when you find an answer that works for you.
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fhus
Beginner Level 2
Galaxy J
where will I find log files in my phone
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