already sent..waiting for reply
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Expert Level 4
ok brother u will get the response from Samsung team
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Change your charger get a new one, I had this problem as well. I tried everything turns out it was my charger, I thought it was my port. I bought a new Adaptive Fast Charging plug and a new cable and it charges much much faster. Battery lasts longer as well. 

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Active Level 7
bro try to cool your phone bcoz when temperature raise the charging speed get slow down automatically
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Active Level 5
I am not facing this issue in my j8 after android 10
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "charging" issue kindly follow the given below steps:

1. Check charger functionality:-Request you to check the charger functionality with a different device or try to charge the same device with a different charger.

2. Reset the device:-Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with Screen-shots(time taken to charge). This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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