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Active Level 2
Hi there, Samsung's separate app sound was available before the last security update on sm 7 pro. It is no more available now. I checked the system app and it is there available on this device but can't be use . It upsets me that I am unable to use even though it is on my device but not working anymore . 
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Moderator
Moderator

Hi Buletin, please turn out to the feedback section for help.

 

Kindly follow the steps as below to report an error on the feedback section.

 

 Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of symptom and attach the system log data (click checkbox)

 

*When you abstract the log file. Please check off the pop-up message: log file delivered

 

You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...

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3 Comments
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Active Level 1
this app not works properly miss network no perfection in software tecnology.take care for improvement thanhs
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Active Level 4
maybe it will be given with a proper working solution in next update
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Highlighted
Moderator
Moderator

Hi Buletin, please turn out to the feedback section for help.

 

Kindly follow the steps as below to report an error on the feedback section.

 

 Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of symptom and attach the system log data (click checkbox)

 

*When you abstract the log file. Please check off the pop-up message: log file delivered

 

You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...

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