Original topic:

screen blinking and flickering problem

(Topic created on: 02-01-2018 01:21 PM)
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ap123
Beginner Level 3
Options
Galaxy J
i have bought samsung galaxy j max 2 days ago...i have noticed screen blinking and automatic brightness change even though auto brightness is off and brightness level on brightness bar doesnt change, the brightness keeo in blinking and it feels weird. Plz suggest me a solution
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2 Comments
SouravHowrah
Active Level 3
Galaxy J
best way go authorized samsung service centre
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admin_
Expert Level 5
Galaxy J
"Thank you for being with Samsung and sharing your concern. We would like to inform you that kindly follow the steps below to resolve the issue:-
* Adjust the brightness of the device then check (Setting-->Display-->Brightness)
* ""Disable the “Show Screen Updates"" option in developer options or completely disable the Developer options.""{(Setting-->Developer options (If its available & highlighted)-->Show Screen Updates)}
* Check third party applications if downloaded recently. Post which check in Safe Mode, if the issue still persists.
* If the device is in Safe mode and the problem still exists, we would advise you to create the Data backup & Factory Reset the device.
* Periodic Software Update through FOTA, SMART SWITCH or Smart Tool is intended to resolve the issue as well. Be sure to hit ♡ when you find an answer that works for you.
"

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/