Original topic:

samsung j7 2016 slow charging, connectivity, volte is not work after update

(Topic created on: 08-26-2018 07:55 PM)
263 Views
kumarsanu12344
Active Level 3
Options
Galaxy J
After 28 mb update samsung galaxy j7 2016 facing so many problems slow speed charging and volte issue is coming
so internet and calls are not working properly
17 Comments
shafii
Active Level 3
Galaxy J
slow charging and fast battery draining.... and slow internet connection
Galaxy J
yes bro that problems i also facing
0 Likes
Galaxy J
my galaxy j7 2016 completed full charged after 3 hour and 20 min..
so i am very upset😔😔😔
shafii
Active Level 3
Galaxy J
😣
monty44
Active Level 3
Galaxy J
you should uninstall (clear data first,then uninstall) or force stop(clear cache first then force stop) unused and unusual apps
, use device maintenance:-clear caches, clear RAM, optimizing battery by putting apps sleep,clear setting data
force stop or disable unused useless preloaded apps...samsung apps,Microsoft apps and Google apps like chrome as it consumes more Ram and background data which results in heavy battery drain,,instead use browser, browser will take less Ram..(eg..via browser under 500KB)..
clear or delete useless folder or duplicate folder in file manager... don't install apps from other stores and sites, it will cause your phone damage ..if you install these apps then uninstall it..
change your data cable and apply 2 or 3Am. charging cable
do all these thing before charging
...nonstop phone use karne se bhi problem aati hai isliye phone ko 2..3 din minimum use karo....
ssengupta1612
Beginner Level 2
Galaxy J
I am facing the same problem. Is it for Bugs?
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admin_
Expert Level 5
Galaxy J
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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MohammedShafi
Active Level 1
Galaxy J

1. Verify the charging cable is working fine.
2. verify the cable is not broken in middle.
3. verify u use an orginal charger.
4. Verify if dust in cahrger port.
5. Check if pins are not bent.
6. check background apps on device.
7. check the storage space on device.
8. Remove memory card if available and restart phone.
9.Remove sim and insert back..Try with new sim.
10. check internet data speed.. try usi ng wifi and check..
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