same j5 2016 auto reboot issue happen in all apps having internet access...

[vijaiyarajhan]

same my j5 2016 phone auto reboot issues happen after setrings reset/erase phone memory/ full reset in all apps having internet access... when i using internet phone get restarted and logo shows 3 to 6 times and then only get restarted... very iritating...  i just simply remove battery and swithch on... and then all ruuning apps are minimized and working normal..but daily 3 to 4 times this issues happen

[Shiv9564]

Your phone hangs

[Shiv9564]

Try your phone in Safe Mode and find out the faulty third party app creating the problem n delete them

[Shiv9564]

If problem continues go to service centre

[vijaiyarajhan]

after going to safe mode... how to find faulty app ji? please tell

[saravanan_s_plr]

interested people pls join our samsung members group https://chat.whatsapp.com/BoB0NsXurMML6L8d3Tp1ZR

[vijaiyarajhan]

i just simply remove battery and swithch on... and then all ruuning apps are minimized and working normal..but daily 3 to 4 times this issues happen

[admin_]

Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
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