Truegamer
Beginner Level 2
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Galaxy J
Please tell me how to solve bluetooth not opening problem I did all settings but not working please tell me how what to do how to solve 
3 Comments
Sidhabhi
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Galaxy J
Go to settings>apps>click 3 dots at to top right corner>select show system apps>scroll down to Bluetooth>select it>click on storage>clear cache/data

also perform reset network settings

settings>general management>select reset>click on reset network settings

restart your device and check
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Ehsank
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Galaxy J
try these steps

1. Settings > Apps >click on 3dot at right top corner >Show System Apps > Bluetooth Share / Bluetooth Test > Storage > Clear cache/data.


2. Reset network settings >Settings>General Management>Reset >Reset network settings)
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Samsung_Support1
Moderator
Moderator
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Galaxy J

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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