also perform reset network settings
settings>general management>select reset>click on reset network settings
restart your device and check
1. Settings > Apps >click on 3dot at right top corner >Show System Apps > Bluetooth Share / Bluetooth Test > Storage > Clear cache/data.
2. Reset network settings >Settings>General Management>Reset >Reset network settings)
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Samsung Customer Support