"Simcard data changes ,device will reset automatically" Netwrk refershed prblm

[Viki]

in my samsung galaxy j7 2015 every 20minit shows a popup message "simcard data changes ,device will reset automatically" after shows this popup message my phone network refreshed plss solve this problem...
only .it shows in using jio sim.

[ashishsingh]

This might be happening with only Jio sim. Its a jio issue not a Samsung

[Viki]

the same sim iserted on other phone No problem ,this problem arrives only on my phone

[ashishsingh]

SIM is resetting itself, nothing Samsung can do. I don't have issue with my Jio sim.

I can suggest to change your sim. Replace it with new sim

[Viki]

it' not sim problem

[Viki]

i also report the both samsung and jio sevice center

[Viki]

they told to me it s new problem , it occures only on my phone...plsss give me a solution

[Viki]

the same sim is inserted on my another phone (Samsung galaxy J2 ) there have no problem ..... this problem only occure when i inserted this sim to my j7...

[Samsung_India_]

Thanks for being with Samsung and for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. It appears that there may be a third party app or other program that may be leading to what you are experiencing. Placing your device in safe mode disables all third party apps upon startup, to help determine if the use of a third party app is interfering with your device .restart your phone in safe mode. While your phone is powered off, press the power button to turn on the phone, once you see the Samsung logo appear press the volume down key and hold it until you have completely booted up. Also, the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

[Viki]

Hey friend I find this solution