Original topic:

product Information

(Topic created on: 10-12-2018 01:36 AM)
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jaysam
Active Level 3
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Galaxy J
Hello Samsung
After oreo update my phone battery charged so fast its taking 5 mints to charge 100. I have visited samsung custmer care they check and said all is fine . my battery is in good condition, its bugs problem so after next update this problem will be solved.
I am waiting for next updated for bugs fixes.

ane one other problem my phone is J7 prime but on this app its showing ON7 2016 IN product information so how to i changed

Help me thanks.
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admin_
Expert Level 5
Galaxy J
We apologize for the issue facing in the device. The issue occurring in your device requires binary update and the same is already escalated to R&D team for rectification. Soon the device will get binary update for the same via FOTA i.e. Menu> Settings> Software Update> Auto Update> Enable it.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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