Original topic:

problems I faced in j7 max

(Topic created on: 12-16-2018 09:06 AM)
123 Views
nirbhay036
Active Level 6
Options
Galaxy J
This game optimizing service is shit.
Recently I started facing problem of battery draining,camera is shit ,quality of photos are poor,recently it started hanging issue even in the normal apps .only watching videos are worth this phone.
4 Comments
Shiv9564
Expert Level 5
Galaxy J
I too use J7 Max. It's Mediatek Helio p20 processor is too weak to play heavy games. If you have downloaded any delete them and restart your phone. Your phone will work properly.
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yogamani
Active Level 6
Galaxy J
just delete high mb games or apps and unused files too and then keep it in safe mode and turn ot off
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imashishk
Active Level 7
Galaxy J
very bad service Samsung about software update and security patch update
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admin_
Expert Level 5
Galaxy J
Thank you for sharing your concern. We apologize for the discomfort caused to you. We would request you to provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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