Original topic:

problem in j7 duo after using 3 month's

(Topic created on: 11-30-2018 05:00 PM)
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nii
Active Level 3
Options
Galaxy J
Ihave no problem about my j7 duo in first 2 months but the third month i had to experience so many performance issues
Apps like instangram,365scores,pubg are not loading properly i had to close and open the app countinousily to open the app what can i doo for this 
Anybody's is experiencing this problem 
And what can i doo to solve the issue
 
 "I had tried more than 10 times to login in samsung members to post the issue"
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2 Comments
ManojManimala
Active Level 7
Galaxy J
❤️
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admin_
Expert Level 5
Galaxy J
Thanks for being with Samsung and sharing the concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Select the application >> Clear cache.
2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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