Original topic:

phone j7 2016

(Topic created on: 12-26-2017 12:20 PM)
171 Views
devendrasjic
Beginner Level 2
Options
Galaxy J
toch screen some time not working
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4 Comments
shubhamjangra
Active Level 5
Galaxy J
same here
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baba
Active Level 4
Galaxy J
same..same bro
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Shamesung
Active Level 7
Galaxy J
Watch this if you wants to extend battery life time

https://youtu.be/cIi4t64Vjqg
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admin_
Expert Level 5
Galaxy J
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
2) Run your device in Safe Mode to check the issue.
3) Keep updating the device if any available.
4) Take full data back up and reset the device.
If the issue persists, we would request you to visit the nearest service center which you can find at the given link http://www.samsung.com/in/support/servicelocation/
Be sure to hit ♡ when you find an answer that works for you.
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