over heating j7 max

[sai7]

Galaxy j7 max overheating problem fix ple

[Anonymous]

don't put cover while charging don't use your phone while charging don't use in low battery level

[Jiyodilse]

due to hot atmosphere now a days..and it was came with helio p35 ...

old generation chipset can't manage thermal throttling...

so if u need to cool down ..charge phone in idle Conditions only in cool surroundings...

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support