Original topic:

oreo update error

(Topic created on: 09-16-2018 11:31 PM)
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sreenivas4535
Beginner Level 2
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Galaxy J
am update oreo thise week now am facing mobaile network is not showing and not contenting to provider network before oreo is good but now it's not use my mobile right now it's doll make it as soon as possible( imp note ;- when I put same sim to another mobile its working , I try to 4 sims to solve the problem but it software problem i think;)
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2 Comments
Prosenjit89
Active Level 8
Galaxy J
Factory reset
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admin_
Expert Level 5
Galaxy J
We really apologize for the inconvenience caused.Let me recommend some steps to further isolate and determine what you are experiencing. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-

1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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