festivalaa
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12-11-2020 08:36 PM in
Galaxy J
One ui2 after updated my mobile is structured.some apps open by late process and not opend.charing is completed very fast and with not using not continuous time.charging process is very slow.please updated my mobile .please give me perfect solution.
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Anonymous
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12-11-2020 10:02 PM in
Galaxy J
Did you recently updated your device to One UI 2?
cs-member13
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12-14-2020 08:49 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support