ponnuvelkala
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03-12-2018 03:15 PM in
Galaxy J
on my handset suddenly speaker is not working, so that i need to do shutdown and ON again then only it is working , basically I am too much frustrated on this issue.
because of samsung name only i bought this mobile but this is my worst experience ever.so please help me somebody where i can solve this issue.
because of samsung name only i bought this mobile but this is my worst experience ever.so please help me somebody where i can solve this issue.
4 Comments
Prosenjit89
Active Level 8
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03-12-2018 03:51 PM in
Galaxy J
All the problem you'll find only in J7 pro..it was my big mistake to buy Pro
ponnuvelkala
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03-12-2018 04:28 PM in
Galaxy J
really..!!
D31
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03-12-2018 04:18 PM in
Galaxy J
go to customers care
admin_
Expert Level 5
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03-12-2018 05:07 PM in
Galaxy J
Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Navigate to apps >> Settings >> Accessibility >> Hearing >> Mute all sounds >> Enable and disable.
- Please run your device in safe mode.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Navigate to apps >> Settings >> Accessibility >> Hearing >> Mute all sounds >> Enable and disable.
- Please run your device in safe mode.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/