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07-25-2021 08:54 PM in
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07-25-2021 10:41 PM (Last edited 07-25-2021 10:49 PM ) in
Galaxy Jdata of apps , cache of apps , and hidden files
to remove that
clear data and cache of that apps which having high storage occupied
e.g Telegram ,fb, google ,etc
and
if possible then do reset phone [ BEFORE THIS TAKE BACKUP OF ALL YOUR DATA/FILES ]
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07-26-2021 08:05 AM in
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07-26-2021 03:16 PM in
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07-27-2021 08:15 PM in
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07-27-2021 10:36 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support