Original topic:

not able to make a video call after latest update of j7 next

(Topic created on: 09-26-2018 10:54 PM)
134 Views
shubham99
Active Level 1
Options
Galaxy J
after latest update of j7 next I'm not able to connect video call please give me any solution to get rid of this problem
0 Likes
2 Comments
Jackie1982
Active Level 7
Galaxy J
Hi friends , please like and share the video and also SUBSCRIBE my YouTube channel Shrunga Giri Sri Shanmukha Swamy Temple
https://youtu.be/yTtDyJkPqoA
0 Likes
admin_
Expert Level 5
Galaxy J
Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update. We would like to inform you that please follow the steps below to make video call:-

1. The video calling option is appear next to the voice call logo.
2. After tapping on the video call you will be able to make a video call.
3. To connect via video call the other person should have 3G/4G connectivity and the front camera in his device.
4. Video call works with JIO to JIO network only. If you are using some other network kindly contact the network service provider.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes