network diagnostic problem

[sonu1990]

when we are update my samsung j7 prime that are phase network diagnostic problem arise ..plz suggest me what I do?

[pioneer13v]

hi

[pioneer13v]

this is regarding insta post

[sonu1990]

nope.. jo bhi app open kr rha hn..bar 2 show ho rha h

[sonu1990]

ye kis typ ka prblm aa rha h koi btayega

[manoos]

Networkdiagnostic is system app. First go to settings then apps and then tap 3 dots on top to select show system apps. scroll down to Networkdiagnostic and tap it and then select storage and clear data. If this doesnt work then restart phone. If this also doesnt work then factory reset phone. If this also doesnt work go to service centre. If even this doesnt work then buy eithet mi phone or iphone!!

[admin_]

Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. Please provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/