vikaspandeyhere
Active Level 1
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Galaxy J
After update the latest patch. got little lag on camera and network problem ( after restarting signal point full but after sometimes its getting down to one point) and becomes slow internet speed.
plz fix this asap.
and
Thank you for adding PORTRAIT mode in front camera mode on galaxy j7 max, and plz add BOKEH mode in rear camera mode.
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Vips07
Beginner Level 2
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Galaxy J
why Samsung galaxy J7 Max Camera poor against Samsung Galaxy On Max ? they are same device
admin_
Expert Level 5
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Galaxy J
Thanks for being with Samsung and for sharing your Concern. Let us recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
If there is still any issue with the device, We would request you to provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports)
Be sure to hit ♡ when you find an answer that works for you.
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