my phone j7 prime always error shows #blutooth keeps stoping. what iam do?

[Manjunath16]

iam like samsung products

[SandeepDdn]

clean system app cache

[Manjunath16]

iam do that....but not solving problem

[SandeepDdn]

ok try this . setting > General management > Reset > Reset network setting > click on Reset setting
.....all setting of Wi-Fi, mobile data and Bluetooth will be reset default setting

[SandeepDdn]

view this

[roshini96]

open this 👉👩‍💻http://tiny.cc/Samsung-member

[shubhamsh]

abe reset marle ye samsung ch..a...pA. reset app preference etc chor

[admin_]

Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> Bluetooth >> Clear data.
- Navigate to settings>>general management>>reset>>reset network settings.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[Manjunath16]

problem solved after factory reset mode.
thanq