Original topic:

missed call alert is not displaying when phone screen is locked

(Topic created on: 05-09-2018 10:27 PM)
103 Views
avinashkumartiwari
Beginner Level 2
Options
Galaxy J
missed call alert is not displaying when phone screen is locked
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6 Comments
lafangaboy
Active Level 4
Galaxy J
Oh Seems Like You Disabled The Notification While The Device Is Locked Just Follow The Steps
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lafangaboy
Active Level 4
Galaxy J
please enable it. as shown in image 64c6ce94-6191-4399-8ea6-64d8aaf860e4.jpg
6e47577e-e012-4db2-a09c-23615da3f2c5.jpg
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Ranjith9
Active Level 1
Galaxy J
reset all app preferences in notifications > advanced notification settings
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admin_
Expert Level 5
Galaxy J
Thanks for being with Samsung and sharing your concern. We would request you to enable notification for lock screen by navigating to Settings >> Lock Screen & Security >> Notification and check the issue. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Galaxy J
still my issue is not resolved
i already tried above suggestion
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Galaxy J
any update on this
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