Original topic:

knox

(Topic created on: 10-20-2017 10:30 PM)
339 Views
FAIZAANAHMAD
Active Level 3
Options
Galaxy J
how to untripped knox and knox count 0x0 because my count is 0x1 and unable to use most of samsung app like my knox and samsumg pay and samsung browser secret mode
8 Comments
vardaanc
Beginner Level 2
Galaxy J
Me too.
0 Likes
_007
Expert Level 4
Galaxy J
You can't reset knox counter once it is triggered.
0 Likes
FAIZAANAHMAD
Active Level 3
Galaxy J
bro plez tell me how to reset
bro plez tell me service center can solve this problem or not can i give my phone to service center for reset the counter
_007
Expert Level 4
Galaxy J
No they can't reset it. If knox counter is tripped the warranty of phone is automatically void so service center will deny your warranty claim and most of samsung apps stops working.
Did you ever root your phone?
0 Likes
FAIZAANAHMAD
Active Level 3
Galaxy J
no
0 Likes
FAIZAANAHMAD
Active Level 3
Galaxy J
so plez tell me bro what can i do for resetting the knox
0 Likes
admin_
Expert Level 5
Galaxy J
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
FAIZAANAHMAD
Active Level 3
Galaxy J
okk but plez tell me that knox count can reset or not