j7pro screen not working after 9.5 ui update

[jawaidkhan]

Hello samsung team after updating current approxmate 1.2gb update my j7pro screen stop respounding 

Too bad service by samsung software team user facing this problems since last month and still you guys sending ota of same file which have screen not working problem


Is its a service center visiting trick to charge customer for a new screen


Is there any solution to revert the update? 

[Anuraag3]

sad!

[nick311]

bad...send report

[driq]

It only happens if you replaced your screen with a non-original Chinese screen. They disabled all Chinese screen support with Oreo update. The only solution is to go back to Nougat or get an original screen from Samsung care.

[jawaidkhan]

how to goback from new update ?

[ManojManimala]

❤️

[admin_]

We apologize for the inconvenience caused. Regarding your concern we would suggest you to visit nearby Samsung Service Center in order to get your device physically inspected by the Service Engineer. Please find service center details in the link provided -http://www.samsung.com/in/support/servicelocation
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[sukESHyADAV]

oh yr maine toh kl update kr foya tha

[sukESHyADAV]

sadd