itsb
Active Level 10
Many app showing "you're offline" / "no connection"  for 1 or 2 minutes then fixed automatically & many times a day. especially on Google apps..like YouTube , play store, photos, while I'm connected on High speed internet (broadband WiFi) .. sometimes same problem on other app's too. It's happening after last one or two updates. Is anyone facing same problem on J7PRO?
      I have j7prime too but not facing such problems in j7prime.
Maybe Samsung already concern about this problem & there fixing it, that's why Oreo update takes more times.
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9 Comments
Aryanshaikh
Active Level 7
yaaaA....Exactly Same Problem...
Which Sim Bro????
Me Idea...
didn't know exactly wer is da prob...
Sim Or Phone...

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itsb
Active Level 10
I use mostly broadband WiFi & rarely Hotspot (Airtel) from other phone.. same problem on both way. so surely last software update broke something.
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VSDevarakonda
Active Level 7
It is working fine for me. Reset network settings. The problem will be solved.
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itsb
Active Level 10
bro it's not that easy! already did every possible things. maybe you aren't affected by this bug.
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Vishnuks
Active Level 3
my j7 pro internet speed is very slowly.same problm i am facing.
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Akshay1300
Active Level 2
this problem is related to sim card i guess
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Joemon
Active Level 6
This may sound stupid, but can you try switching off your Bluetooth and try?? Sometimes the frequency range makes an issue as both Bluetooth and WiFi works on 2.4Ghz.
Try to reset the network settings:
General Management>Reset>Network Reset
And if the problem is still there, I would recommend you to do a Clear cache in recovery mode. Helps to overcome most of the issues.
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fae10
Active Level 2
yes bro
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admin_
Expert Level 5
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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