Original topic:

j7 update prblm

(Topic created on: 07-16-2018 05:15 PM)
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shabazkhan
Active Level 3
Options
Galaxy J
i updated my j7 2016 model phone and now it doesn't support LTE only 4g...
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7 Comments
Aasimq
Active Level 3
Galaxy J
bhai aapke saath nhi
jitne bhi j7 2016 model wale users hai sbke saath ho rha hai aisa
Aasimq
Active Level 3
Galaxy J
18002668282
this is samsung toll free no.
i have also call on this and told them about our problem
aap logo se bhi nivedan hai ki
aap bhi call krke complaint kre
jitne call jayenge utna jaldi he solution hoga
so plz make call on this with another number...
hshaikh
Active Level 1
Galaxy J
yup r8
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Hiranyadeo
Active Level 3
Galaxy J
mere phone update ke battt call nai jaraha he mere bhaiii
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shabazkhan
Active Level 3
Galaxy J
18002668282 iss no ku call kar
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Starboy
Active Level 4
Galaxy J
https://youtu.be/CsxXUAXuObo
try this -it works 100%. Back up your data before doing this.
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admin_
Expert Level 5
Galaxy J
We do regret for the inconvenience caused as Volte is not working in the device after software update. We would like to inform you kindly follow the steps below to resolve your concern:-

- Kindly check with other SIM card in your device.
- Open settings>>General management>>Reset>>Reset settings.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, we suggest visiting Samsung authorized service center to get the VoLTE issue fixed. There will be no charges to fix the VoLTE issue after update in your device J7 2016. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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