Original topic:

j7 problem

(Topic created on: 10-04-2017 02:39 PM)
121 Views
rajamishra
Beginner Level 2
Options
Galaxy J
hi
I am using galaxy j7 from last one year. Now from few days i am facing a problem of baterry charging. It's taking too much time to charge it full by it's original charger. Approximately it takes 8-10 hours to charge it full.....

What should i do?
0 Likes
9 Comments
krypton
Active Level 3
Galaxy J
i think u should change usb cable and adopter both......
0 Likes
rajamishra
Beginner Level 2
Galaxy J
but same charger charges the mobile in well time....
either my mobile also charged in good time when i was reset this....two month ago
0 Likes
krypton
Active Level 3
Galaxy J
if again u face same problem then change the battery or go to service centre...( note... factory reset before purchase new bettery or service center)
0 Likes
rajamishra
Beginner Level 2
Galaxy J
according to you what should be ideal time for charging j7 full...??
0 Likes
rajamishra
Beginner Level 2
Galaxy J
according to you what should be ideal time for charging j7 full...??
0 Likes
krypton
Active Level 3
Galaxy J
i have already j7 6 and 2 or 2.30 hours its getting full charge ( when 1% or 10% battery remain) ....
0 Likes
krypton
Active Level 3
Galaxy J
otherwise from 50% to full charge it takes maximum 1 hour or 1.10 hour...
0 Likes
admin_
Expert Level 5
Galaxy J
"The issue which has occurred in your device requires binary updates and the same is already escalated to R&D team for rectification. Soon you will get binary update for the same via FOTA. i.e.
Menu> Settings> About Device> Software Update> Auto Update> Enable it."
0 Likes
krypton
Active Level 3
Galaxy J
sir what about j7 6 ..... can i receive this update.....
0 Likes