Original topic:

j7 pro update

(Topic created on: 01-18-2018 07:40 AM)
116 Views
ishty
Active Level 3
Options
Galaxy J
experiencing severe touch issues after recent update..samsung plz help
13 Comments
Galaxy J
sem
0 Likes
s01gautam
Active Level 6
Galaxy J
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Msramandeep
Active Level 6
Galaxy J
Oreo update for your samsung phone see this :: http://q.gs/E2YYW
0 Likes
Galaxy J
same problem
touch issues
Rajeshraaj
Active Level 1
Galaxy J
I have facing touch problem after update
admin_
Expert Level 5
Galaxy J
Thanks for Being a part of Samsung community. We would like to inform you Kindly follow the steps below to resolve your concern :-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.

If still issue persist, the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you.
ishty
Active Level 3
Galaxy J
none of your tips worked...kindly assist some more
0 Likes
SatyamV
Active Level 3
Galaxy J
i got j7 pro update
0 Likes
SatyamV
Active Level 3
Galaxy J
there is a update
0 Likes