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01-17-2018 10:29 AM in
Galaxy J- Mark as New
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01-17-2018 10:36 AM in
Galaxy J- Mark as New
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01-17-2018 11:09 AM in
Galaxy J- Mark as New
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01-17-2018 11:45 AM in
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01-17-2018 12:18 PM in
Galaxy Jtouch issues
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01-17-2018 02:21 PM in
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01-17-2018 02:41 PM in
Galaxy J- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.
If still issue persist, the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you.
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01-24-2018 03:51 PM in
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01-18-2018 07:40 AM in
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01-18-2018 07:40 AM in
Galaxy J