Original topic:

j7 pro touch issue

(Topic created on: 02-28-2018 07:50 AM)
52 Views
007punisher
Active Level 3
Options
Galaxy J
anyone got solution see dis video der is a touch lag I have tried *#2663#,safe mode,factory reset everything but not working watch at 0.9,0.19,0.23 seconds of video and so on....and give me the solution if someone has it
12 Comments
babloo1436
Beginner Level 3
Galaxy J
same issue here, I have went to service centre couple of times regarding the touch issue but they simply sent me back and told me that everything is working fine. But in real world I am facing the touch issue.
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007punisher
Active Level 3
Galaxy J
even I visited service centre as soon as I reported touch problem he told it's software bug it will fixed by update
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admin_
Expert Level 5
Galaxy J
Thank you for sharing your concern. The relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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