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10-18-2017 12:07 PM (Last edited 03-15-2019 03:17 PM ) in
Galaxy Jfun fact:
10k j7 nxt received august security patch but 20k j7 pro is still stuck at june security patch.
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10-18-2017 01:11 PM in
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10-18-2017 01:29 PM in
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10-18-2017 01:38 PM in
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10-18-2017 01:40 PM in
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10-18-2017 02:05 PM in
Galaxy JKindly checks by following below mentioned steps for overcome the issue of Hanging:
1) Utilization of maximum storage from internal memory, may hang your device. For that we recommend you to delete some of the downloaded data from your phone for better performance as internal space should be 20% free OR’ transfer data to SD Card via My Files.
(Phone Application>>My Files>>Select Multimedia Data>>Press More>>Click Move>>Select Location of SD Card>>Click Move Here).
2) Menu> smart manger>clear ram.
3) Stop running application (Setting >>Application Manager>>Running>>Stop All Downloaded Application When Not Using).
4) Check all the applications are closed by using the Task Manager option.
5) Scan SD card and then check.
6) Software update handset (Setting>>Software Update>>Download update automatically>> update using 3G/4G or Wi-Fi connectivity.
7) Go to setting>General>Application Manager>All>Tap on 3 dots (right top) ‘Reset app preference’.
If still issue persists, we request you to operate the device in ‘Safe mode’ as steps are mentioned below:
1. You need to restart your handset by pressing power key.
2. Then, when Samsung logo appears on the screen long press volume down key and keeps pressing it.
3. You will see a safe mode label at bottom left side, when your handset will be entered into safe mode.
4. To exist safe mode kindly restarts your device.
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10-18-2017 02:19 PM in
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10-18-2017 02:20 PM in
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10-18-2017 02:21 PM in
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10-18-2017 02:25 PM in
Galaxy J