j7 prime

[jay1004]

My j7 prime get battery problem 

After 7%  my phone gos swich off 

It is too fast decharing 

Charing too show than 
Befor update

[Hrithikchourasia]

my after 15% in samsung galaxy on nxt

[vikas5012]

yes bro

[drshekhar72]

my after 40%

[rishi12]

same issue

[vedantkarn]

same issue very slow charging in j7 prime after update

[CoolBoy02]

same issue in my phone

[CoolBoy02]

if I charge my phone my phone's battery reduce to 0% and then my phone's battery start charging

[admin_]

Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the us know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. Be sure to hit ♡ when you find an answer that works for you.Be sure to hit ♡ when you find an answer that works for you.