j7 prime query

[javeeth]

the video and music are paused automatically in and it's irritating . again and again I have to press the pause button infrequently. Pls help and suggest me something to stop this.

[sunny4662]

same problem

[javeeth]

from wen

[sunny4662]

after the nougat update

[javeeth]

same

[javeeth]

after updating

[admin_]

Thanks for being with Samsung and sharing your concern. We would like to inform you that please go to settings >> apps >> Tap on three dots on right top >> reset app preferences >> restart the device.