Original topic:

j7 prime overheating problem........

(Topic created on: 05-25-2020 09:43 PM)
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abhishek448
Beginner Level 4
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Galaxy J
overheating problem too much in j7 prime.....and battery drain fast......
2 Comments
GALAXYFAN
Active Level 3
Galaxy J
same here
and charging time is 5hrs
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Samsung_Support3
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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