j7 prime google assistant problem

[Aditya11]

google assistant always shows mic problem but when i make call and try to record something it works fine..

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[umi]

clear cach and data of google app and force stop app...restart ur device and u r done

[pvrksunil]

it is happening for all devices from last update

[Prabhakarreddy291]

my j7 prime working perfectly but j5 shows exactly this error

[admin_]

Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Select the Google Applications >> Clear Data & Clear Cache and restart the device.
2) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
3) Run your device in Safe Mode to check the issue.
4) Keep updating the device if any available.
5) Take full data back up and reset the device.
Be sure to hit ♡ when you find an answer that works for you.

[ait]

I need help

[ait]

hello any one there