Original topic:

j7 prime December security update

(Topic created on: 12-12-2017 12:35 AM)
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sushilmahendergoyal
Beginner Level 3
Options
Galaxy J
every time I restart phone j7 prime ims service stopped error is there after December security updatef4ad6d7b-7a4f-4014-92ca-d6d7a1cf47c2.jpg
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13 Comments
Dina
Active Level 6
Galaxy J
same also I am facing the problem bro
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Mohanti
Active Level 4
Galaxy J
same problems in j5prime
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amitsais
Active Level 4
Galaxy J
same here2442946d-912a-4f3e-b13f-5a0647e3f6ed.jpg
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Aky
Beginner Level 2
Galaxy J
When u got december security patch update
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Galaxy J
i did not got december security patch 😐. my j7 prime having 1 August security patch update.
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pramodkumawat
Active Level 4
Galaxy J
same
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pardhiraviraj
Beginner Level 2
Galaxy J
hi
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pardhiraviraj
Beginner Level 2
Galaxy J
I am not able to download any app. it always show download pending message....
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admin_
Expert Level 5
Galaxy J
Thanks for Being a part of Samsung community. Would like to tell you Kindly follow the steps below to resolve your concern :-
1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
2) Please run your device in safe mode.
3) Please do reset your device on factory mode after taking the data backup Via Smart switch.

Be sure to hit ♡ when you find an answer that works for you.
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