j7 prime Became worst after the update battery is draining

[yaswanth]

After the last update battery is draining from 25% to 0% wd in 5 minutes anyone facing this prblm how to solve this...?

[Aryanshaikh]

https://youtu.be/ACMFXAUjU1Q

[dhanrajp]

same

[Udaykumar_Parnapalli]

I'm facing bro

[TaniTadar]

same here

[rishi12]

same bro

[prasuram]

never

[Rishikanji]

never bro..

[admin_]

Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after update. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/