@SamsungMobileIN all j7 prime are facing big battery issues we charged our to 100 then ,Last 25 percent the battery gets dropped to 0 in 2 mins or shut down after 25 percent!! problem in my phone but later in samsung members all users are facing the same issues !!! #J7 prime
plzs all report guys,this to samsung to solve this problem
We apologize for the battery issue facing in the device. As the device is getting shutdown immediately after 25 percent, we recommend visiting nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
