Original topic:

j6 plus

(Topic created on: 09-17-2020 07:20 PM)
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praful1234
Active Level 2
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Galaxy J
After updating my phone to Android 10 my device performance is very slow how can I solve this issue

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4 Comments
Natural
Active Level 5
Galaxy J
But we are not facing any issue in my galaxy j6plus.
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Natural
Active Level 5
Galaxy J
please you can try to clean the ram through device care and restart your device through power button.
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praful1234
Active Level 2
Galaxy J
ok I'll yry
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Samsung_Support3
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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