j6 android 10 update

[kashyap77]

Does anyone  getting heatup problem  after android  10 update  in j6.

[Nani3]

No bro, iam not facing any heating issues and performance issues, i did data backup and factory reset after i update my phone. Try to backup your device and do reset hope this will help.

[Ehsank]

no

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support